muscletruffle® questions?

Do you have any questions? We had many when we started making muscletruffle®, so we did a lot of research to make sure we deliver only the best muscletruffle® to you. We hope we can answer all your questions with the FAQ below. If you have any other questions, please reach out to us here or write to info@muscletruffle.com and we will get back to you as soon as possible.

About muscletruffle®

Does muscletruffle® contain gluten?
 No.

Does muscletruffle® contain soy?
 No.

Does muscletruffle® contain dairy?
 No.

Is muscletruffle® all natural?
 Yes! We use the highest quality, whole food ingredients in our truffles.

Is muscletruffle® vegan?
 The non-vegetarian ingredient in muscletruffle® is egg white.

Does muscletruffle® contain allergens?
 muscletruffle® contains tree nuts.

Where can I find your nutritional facts?
 The nutritional fact panel can be found on the back side of the muscletruffle® package.

Is muscletruffle® paleo friendly?
 Yes.

Is muscletruffle® Whole30 friendly?
 Yes.

Does muscletruffle® contain any added artificial or natural flavors?
 No. We believe that there is more than enough flavor in just pure raw ingredients.

Does muscletruffle® contain added sugars?
 No. The only sugar comes from natural fruits, nuts, why add more?

Is muscletruffle® high in sodium?
 No.

Is muscletruffle®e a medicine?
 No. Any statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using this product.

muscletruffle® Subscription

What is muscletruffle® Subscription?
 muscletruffle® subscription enables you to receive every 30, 45 or 60 day your muscletruffle® package.

Is there a time commitment for subscriptions?
 No, there is no commitment and no risk. You can stop your muscletruffle® subscription at any time by going to My Account.

When does my subscription start?
 It starts the moment you subscribe.

Can I make changes to my subscription?
 Yes, go to My Account and make changes to your muscletruffle® subscription.

Can I update the credit card on file for my subscription?
 muscletruffle® uses PayPal for security. You can pay with or without a PayPal account.

How do I change the shipping address for my subscription?
 Go to My Account and change your address.

How do I cancel my subscription?
 muscletruffle® subscriptions can be canceled at anytime. Go to My Account and cancel your subscription.

Shipping muscletruffle®

How long does it take to receive my muscletruffle® order?
 Most in-stock orders will ship by the next business day. Once your order ships, it should be delivered to you within 2-5 business days.

Can I track my muscletruffle® package?
 Yes, we will send you a shipping confirmation with your tracking ID number.

Do you offer free shipping and handling?
 Yes, all orders over $100 receive free shipping and handling.

Can you ship to a PO Box?
 Yes, indeed!

Could not find your questions? Please contact us: email to info@muscletruffle.com. We try to respond as quick as possible, usually within 3 business days.

Return & Exchange muscletruffle®

We have a 100% refund or exchange policy. This means we are confident that you will enjoy muscletruffle®.

How to Return or Exchange muscletruffle®

  1. Contact us for an unique return or exchange code before you ship.
  2. Returns and exchanges should be made to:
    MUSCLETRUFFLE LLC
    ATTN: Returns Department
    3904 1/2 Clayton Avenue,
    Los Angeles, California, 90027, USA
  3. Once we receive your package at our Los Angeles office, we will process your request and a refund will be issued or an exchange will be shipped within 10 business days. Refunds will be processed using the same payment method with which the order was purchased.
    Note: Return or exchange requests must be made within 30 days of their delivery date. All packages need to closed, with the exception of 1 package, for a full refund to be issued.
  4. For your protection, please use UPS, FedEx or Insured Parcel Post for shipment.

What do I do if my muscletruffle® package is damaged?
 It can happen that in transit the package is damaged. Do not eat the truffles.
If you purchased your item at a retailer or another online source, please contact your particular retailer for their return policy.

 If the return or exchange inquiry is in fact due to a muscletruffle® error and the purchase was on muscletruffle.com, we will investigate the situation in a timely manner and exchange or issue a refund to your original payment method. Return & exchange inquiries must be made within 30 days of purchase.
Please contact: info@muscletruffle.com

Any questions about a return or exchange? Please contact: info@muscletruffle.com